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VALLON

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To make a return please follow our guide here:&#xA0;<a href="https://mpkrikbz7u2.typeform.com/to/rzRC72d6" id="isPasted" rel="noopener noreferrer" target="_blank">Returns Portal</a>

To make a return please follow our guide here: Returns Portal

How can I make a return?

RETURNS & EXCHANGES

Where is my email confirmation?

How can I track my order?

Do I need to create an account to make an order?

What payment methods do you accept?

What currency are your prices in?

Is it safe to order online?

How do I apply my discount code?

Why does my 10% discount code not work?

ORDERS

Do you offer free shipping?

Which countries do you ship to?

When will my order ship?

How long will it take to get my order?

What shipping carriers do you use?

Will I have to pay customs tax on an international order?

Brexit: Shipping to the UK

Why is my tracking saying "Origin post is preparing shipment"?

SHIPPING

Do you offer returns?

I received a damage, defective or incorrect item, what do I do?

Terms & Conditions

Our passion

Plastic cleanup

Upcycling materials

Malizia Mangrove Park

Packaging

SUSTAINABILITY

Changing the lens on your goggles

Cleaning your VALLON sunglasses

Avoid using lens cleaners

Storing & carrying

Using my microfiber cloth

PRODUCT CARE

How do I know if the sunglasses will fit before purchase?

Adjusting Heron temples

What do I do if my sunglasses are crooked?

Adjust using a hair dryer

Adjust using warm water

Adjusting crooked frames

Glasses slipping down your nose?

My sunglasses are getting loose

Adjusting loose fitting glasses

FITTING & SIZING

Which Heron's are for me?

Sunglasses for light sensitive eyes and other issues

PRODUCT SPECS

Contact us

Retail

WHOLESALE

What is covered and how to claim

WARRANTY

Prescription

Placing a VALLON Rx order

Your prescription

About VALLON Rx lenses

Warranty & returns for VALLON Rx products

PRESCRIPTION SERVICE

Media Contact

Brand Assets

Affiliate Program

Newsroom

MEDIA, PRESS & AFFILIATES

How can I make a return?Updated 5 months ago