How do I make a return? Returns and exchange process.
Of course! We want you to love your VALLONs and believe that you shouldn't buy things you don't need or won't use. That is why we offer free returns for all orders in Europe, USA, and Canada for up to 30 days after purchase. For any other countries,
Follow the Returns Portal to start your return/exchange request. POLITE NOTICE: DELAY FOR CANADA RETURNS. Dates affected: 27th June 2025 to 9th July 2025. Please note due to warehouse relocation and circumstances beyond our control, we will not be ab
If you’ve received an order containing a damaged, defective, or incorrect item, please contact us via [email protected] with your order number and photos of the issue to get immediate assistance.
We want you to love your VALLONs and believe that you shouldn't buy things you don't need or won't use. Please find below details about our international Returns and Exchange policies. For Rx products please see: Rx Warranty & returns. RETURNS:. We o
POLITE NOTICE: DELAY FOR CANADA RETURNS. Dates affected: 27th June 2025 to 9th July 2025. Please note due to warehouse relocation and circumstances beyond our control, we will not be able to process returns from Canada between 06/27/2025 and 07/09/20
