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VALLON

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We offer Standard Free Shipping in Europe*, USA, Canada, Australia and New Zealand for all orders over &#x20AC;40 / $45. For all other countries please see shipping rates at checkout.Note: Standard Shipping excludes all non-standard shipping options.(*)Free standard shipping is not available for Bulgaria, Bosnia &amp; Herzegovina but we offer free DPD Express shipping for orders above &#x20AC;150.

We offer Standard Free Shipping in Europe*, USA, Canada, Australia and New Zealand for all orders over €40 / $45. For all other countries please see shipping rates at checkout. Note: Standard Shipping excludes all non-standard shipping options. (*)Fr

Do you offer free shipping?

SHIPPING

Where is my email confirmation?

How can I track my order?

Do I need to create an account to make an order?

What payment methods do you accept?

What currency are your prices in?

Is it safe to order online?

How do I apply my discount code?

Why does my 10% discount code not work?

Why am I seeing duplicate charges for one purchase?

I need an invoice.

ORDERS & PAYMENTS

Which countries do you ship to?

When will my order ship?

How long will it take to get my order?

What shipping carriers do you use?

Will I have to pay customs tax on an international order?

Brexit: Shipping to the UK

Why is my tracking saying "Origin post is preparing shipment"?

Do you offer returns?

How can I make a return?

I received a damage, defective or incorrect item, what do I do?

Terms & Conditions

RETURNS & EXCHANGES

Our passion

Plastic cleanup

Upcycling materials

Malizia Mangrove Park

Packaging

SUSTAINABILITY

Changing the lens on your goggles

Cleaning your VALLON sunglasses

Avoid using lens cleaners

Storing & carrying

Using my microfiber cloth

PRODUCT CARE

How do I know if the sunglasses will fit before purchase?

Adjusting Heron temples

What do I do if my sunglasses are crooked?

Adjust using a hair dryer

Adjust using warm water

Adjusting crooked frames

Glasses slipping down your nose?

My sunglasses are getting loose

Adjusting loose fitting glasses

FITTING & SIZING

Which Heron's are for me?

Sunglasses for light sensitive eyes and other issues

Learn more about our technology..

PRODUCT SPECS

Contact us

Retail

WHOLESALE

What is covered and how to claim

WARRANTY

Prescription Service

Placing a VALLON Rx order

Your prescription

About VALLON Rx lenses

Warranty & returns for VALLON Rx products

PRESCRIPTION SERVICE

Media Contact

Brand Assets

Affiliate Program

Newsroom

MEDIA, PRESS & AFFILIATES

Do you offer free shipping?Updated a year ago